Support for Broken Sword - The Shadow of The Templars
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FAQs
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Q: I don't know how to save the game. Q: When I return from Syria back to Paris, the game crashes. Q: The game just hangs after inserting the second disk. Q: My Gravis Ultrasound doesn't work. Q: When changing the CD, the display corrupts. Q: The install speech is LOW or HIGH pitched or the sound in the game is jumpy. Q: When I have finished playing, all I get is a black screen. Q: My save game crashes when I try to re-load it. Q: The game is running very slow. Q: I am having sound problems running in DOS. Q: Error message when attempting to save - cannot write to C\Program files\Broken Sword\Saves Q: I don't know how to save the game. A: To save the game please do the following...
Provided you are not in middle of a conversation with someone, you can access the control panel by pressing the ESC or F5 key on your computer's keyboard. This will bring up the following list of options: SAVE: Click on the this with the on-screen pointer to store your current position. A list of ten save game slots will appear. If there are already ten saved games, then click on the scroll bar arrows to the right of the display to scroll through the list. To save your game in a slot, simply point the cursor at an empty or previously used slot and press the left mouse button. Now type a name for your saved game, using the Delete key to remove an old name or correct mistakes, and press Enter when you're happy. To confirm the save, point the cursor over the Save button and click the left mouse button. Alternatively, click on Cancel to abort the save. Remember to give your saved games logical names, to help you remember at what stage you made them. RESTORE: Select this option to abandon your current position in the game and re-load a previously saved position. Again, ten saved game slots will be displayed. Click on the appropriate saved position to load it. If the slot you wish to restore from isn't visible, use the scroll bar arrows to cycle the display through the slots. Once you've selected the position to load, click the cursor over the Restore button, or click on Cancel to abandon the restore. RESTART: Warning - selecting this option will abandon your current position and begin the adventure anew. Only select this option if you are absolutely sure about starting from scratch. As a precaution, you will be asked to confirm the action. Point and click on the appropriate button. EXIT: Exits the game and returns you to the MS-DOS prompt, or Windows 95 if Broken Sword was launched from there. The game will double-check that you're sure about your decision - simply click on the Yes or No buttons. DONE: Select this to leave the Control Panel and return to the game proper. VOLUME: Clicking on this option will bring up a mini mixing desk. Three volume dials are displayed, for speech, music and sound effects. Left clicking with the cursor at the top centre of a dial will raise the volume on both left and right speakers, while doing so with the cursor placed over the bottom centre of a dial will lower it. By moving clicking the left mouse button with the cursor to the left or right sides of the dial, it's possible to raise and lower the left and right channels separately. SPEED: There are two playing speeds for Broken Sword, affecting the rate at which the view pans around as George moves through a location. Selecting this option will bring up a menu giving you the opportunity to select the faster ë H are' mode or the more sedate 'Tortoise' setting. If you find that the computer is displaying the screen slowly, particularly during panning, then it's a good idea to select the tortoise. TEXT OPTION: If you wish subtitles to be displayed while you are playing Broken Sword then select the text option. Press P to pause the game. Q: When I return from Syria back to Paris, the game crashes. A: This has been known to happen on a few machines. This usually caused by a small install and the CD-ROM not being able read the files fast enough.
There are two solutions:
Q: The game just hangs after inserting the second disk. A: This is cured by waiting 5 seconds or so until the CD-ROM light goes out before pressing the mouse button/key.
Q: My Gravis Ultrasound doesn't work. A: You need version 2.0 of the card (not the software) to obtain compatibility. Otherwise use Soundblaster.
Q: When changing the CD, the display corrupts. A: This is caused by having CD caching on. Turn this off.
Q: The install speech is LOW or HIGH pitched or the sound in the game is jumpy. A: This is caused by DirectX. You will need to delete all files relating to DirectX and re-install it.
Q: When I have finished playing, all I get is a black screen. A: This is caused by the screen saver, turn it off.
Q: My save game crashes when I try to re-load it. A: This is because you are low on hard disk space. Free up some more space.
Q: The game is running very slow. A: It is recommended that you do the FULL installation to obtain optimum performance.
Q: I am having sound problems running in DOS. A: The most common reason for this problem is when your machine does not have any sound drivers installed in DOS. For information on how to do this, please consult your sound card documentation.
Q: Error message when attempting to save - cannot write to C\Program files\Broken Sword\Saves A: This error message is displayed when the game does not have the necessary permissions to create the Save files. Please ensure you are launching the game with administrative permissions. You can do this by doing the following:
Alternatively, simply right-click the shortcut for the game and choose the ‘Run as administrator’ option. |
Troubleshooting
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Sorry – there is currently no Troubleshooting information available for Broken Sword - The Shadow of The Templars |
Support Downloads
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Sorry there are currently no Downloads available for Broken Sword - The Shadow of The Templars |
Contact Technical Support
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If you can’t find the answer to your problem in the information above, please get in touch with our Technical Support team – they’ll do everything they can to help |
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