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Support for Tomb Raider IV The Last Revelation

Please read this Support information carefully before contacting us for further help
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FAQs

Q: Tomb Raider IV won't run under Vista.

Q: Lara will not exit the jeep or my "end" key is not working so she can't exit the vehicle.

Q: Lara will not pull herself up into crawl spaces.

Q: After inserting the 4 Tridents in Temple of Poseidon the water does not activate to fill up the centre pool.



Q: Tomb Raider IV won't run under Vista.
A: Run the Program Compatibility Wizard in Windows Vista by doing the following:

  1. Click the Start button
  2. Click Control Panel
  3. Go to Programs
  4. Click 'Use an older program with this version of Windows'
  5. Go through the Wizard using next and select the program from the list
  6. Change the compatibility mode to Windows 95
  7. Continue through to the end of the Wizard and test the program

If this fails to work, try again and go through all the compatibility modes.



Q: Lara will not exit the jeep or my "end" key is not working so she can't exit the vehicle.
A: Make sure that the vehicle is completely stopped. Hold down your jump key and press the left or right arrow key. This also applies to the motorcycle. ***There was a misprint in the manual and this was noted in the Readme.



Q: Lara will not pull herself up into crawl spaces.
A: Lara should look like she is hanging just with her arms. She should not look like she is stradling a ladder with her legs. If she is, then move her all the way left or right of the ladder or ledge. Release the hold key and press it again quickly. If performed correctly, she should now look like she is only hanging by her arms. At this point she should be able to pull up into the crawl spaces.



Q: After inserting the 4 Tridents in Temple of Poseidon the water does not activate to fill up the centre pool.
A: Either save and reload the game or go back to the 4th Trident room and then go back to the water. Either of these should solve the problem.

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Troubleshooting

Known Issues With Specific Video Cards

3Dfx Video Cards

Q. The game crashes with a DirectX error.

A. This problem occurs when you have a a Voodoo Graphic, Voodoo 2 or Voodoo 3 card installed on your computer and you turn on "Windowed" in the Setup program or Press ALT+Enter whilst playing the game. The solution is not to run the game in Windowed mode.

Addtionally, if you turn on "Bump Mapping" in the Setup of Tomb Raider, program the game will crash as these cards do not support bump mapped graphics.

Riva 128/128ZX Chips
If you enable "Volumetric F/X" in Setup, you will see what appears as dense haze when in brightly lit areas.

These video cards do not support "Bump mapped" graphics. If you notice that many of the textured surfaces appear faded, please re-run setup and do not selected the "Bump mapping" option.

ATI Rage Pro
You will not see a transparent Lara when using "Look".

If you enable "Volumetric F/X" in Setup, you will see what appears as dense haze when in brightly lit areas.

S3 Savage 4

Q. The game crashes when Lara enters water.

A. The solution requires that you download Windows95/98 display drivers for Savage4 Version 8.10.21 or higher. This driver can be located at the S3 Graphics website. After you have successfully installed these drivers, the game should function as designed.

Known Video Crashes

Q.
The game crashing at the end of "Guardian Of Semerkhet"; after the FMV sequence.
There have been many reports of Tomb Raider: The Last Revelation crashing to the Windows desktop after the movie sequence plays. The screen will display the loading bar and when the load progress reaches the end the game drops to the the desktop.

A. We have not been able to discover the cause of this problem. However we have a workaround that you can use, until we can solve this problem. Run the "setup" program from your Start Menu, or the "splash" screen that pops up when you insert the game disk in the CD-ROM drive. In the "Graphics Options", insure that "bump-mapped graphics" is checked and click "OK".

The game will start. Load your saved game. After the full motion animation sequence plays the load screen should appear. You should then see a "fly-by" of the train ending with Lara in the last boxcar of the train. Please save the game as soon as you are able. If you do not save and Lara dies, you will not be able to load the game successfully until your restart.

 
General Video Troubleshooting

In order for you to play the game, you must have DirectX 6.1-compliant drivers for your video card. Please note that although DirectX 6.1 is installed with the game, your video card drivers will not be upgraded to DirectX 6.1 drivers. You will need to obtain the latest compliant drivers from your card manufacturer.


This is a list of video cards that are known not to have support for DirectX 6.1 at the time if this writing (November 1999):

  • ATI Mach 32/64
  • ATI Rage II
  • S3 Trio 32/64
  • S3 Virge 325
  • S3 Virge GX/DX/VX
  • S3 Virge GX2
  • #9 Ticket to Ride
  • Cirrus Logic CL-5465
  • Trident Image 975
  • PowerVR PCX1
  • PowerVR PCX2

Chromatic Research Mpact
If there are no DX6.1 drivers available for your video card, you will have to run the game in software mode, by going into Options and checking the 'Software Rendering' option.


General 3D Graphics Cards Information

Tomb Raider: The Last Revelation supports all 100% Direct3D compliant graphic cards. This means that Tomb Raider will run on every 3D accelerator card, providing that you have installed DirectX 6.1, and you have installed drivers for your 3D card which support all of the features of DirectX 6.1 required by Tomb Raider.

Graphics card manufacturers constantly update their drivers. If you are running the game on a 3D accelerator card, make sure you have the latest drivers available for your card. See our Hardware Support Links Section for a list of web sites where you will be able to obtain the latest drivers for your graphics card.

There are many 3D accelerator cards available on the market, and they all will perform differently under the same conditions, depending on the chipset, amount of video memory, and drivers installed. The key to getting the best performance out of your graphics card is to set the card to a higher resolution, while maintaining a good frame rate with no texture loss. Many accelerator cards will run Tomb Raider very efficiently at 640x480 resolution in High Color.

If you notice texture drop out - white blank spots on menu text, objects, terrain and characters including Lara, you will need to lower the graphics resolution. The card has run out of texture memory. The graphics resolution can be changed in the setup window or by pressing ALT+ "+" Key on the numeric keypad while playing the game. Caution: If you exceed the maxiumum resolution that your video card can handle, the game will crash!

If you are experiencing very low frame rates, you may want to lower the screen resolution. You can reduce the resolution by pressing ALT and minus on the numeric keypad.

On some 3D cards, seaming may occur, drawing borders around polygons. This is most apparent when looking at the sky, which will have a tiled look to it. Turning off bi-linear filtering may help to fix this problem.

If you are receiving any errors when running the game, such as runtime C++ error, or cannot find dinput.dll, reinstall DirectX 6.1. DirectX 6.1 can be installed directly from the Tomb Raider CD by running the dxsetup.exe program from the directx directory.

If you continue to have problems, please contact your hardware manufacturer.

 
General Sound Troubleshooting

In order for you to play the game, you must have DirectX 6.1-compliant drivers for your sound card. Please note that although DirectX 6.1 is installed with the game, sound card drivers will not be upgraded to DirectX 6.1 drivers. Driver files are often obtainable via the web sites of their manufacturers, many of which are linked at our Hardware Support Links Section.

Tomb Raider: The Last Revelation will not run if you do not have a sound card or on-board sound chip installed. Although you will be able to install the game, you will not be able to run it. We recommend getting a sound card to fully enjoy the experience that is, Tomb Raider: The Last Revelation


Controls

Tomb Raider: The Last Revelation supports a wide variety of Windows 95/98 compatible game controllers. However, there are no default settings for the joystick buttons, so you will need to assign the various controls to the joystick buttons yourself.

How to re-map the Default controls

At the Main Title screen, highlight Options and press the Enter key. In the Options screen chose Control Configuration. It is on this screen that you will be able to chose the type of controller you want to use (Keyboard or Joystick/pad) assign the joystick buttons. To change from the DEFAULT, Highlight the particular control you want to assign by using the cursor keys. Press the Enter key to select that control, and then press the joystick button you wish to use. Once you have assigned controls for all of the joystick buttons, press the ESC key to exit the Control Configuration screen.
Note: You cannot re-map the movement controls.


Exiting The Game

To Exit Tomb Raider: The Last Revelation: Press the "P" key, then chose "Exit to Title" from the menu. Another method to exit is to press ALT & F4.


Using the Screengrabber

Tomb Raider: The Last Revelation has a built in screen grabber for your viewing pleasure. Hitting the quotation key (") during gameplay will snap a screenshot called TOMB0000.TGA and place it on your hard drive in the C:\Program Files\Core Design\Tomb Raider IV (or wherever you installed the game). The files will be numbered incremently as you snap them. Please do not try and map this key to one of Lara's in-game controls. Note: If you hold this key down, the game will create multiple TGA files and it is very sensitive.)


Known Problems with Specific Controllers

Gravis Gampad Pro Controllers

You may experience erratic and uncontrollable movement of the character during your gaming session, if you have installed DirectX version 7.0. Please contact your hardware manufacturer for additional information.



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Support Downloads

DownloadGame Update (0.43Mb)

Fix List

  1. Movement keys can now be remapped.
  2. Sound fix for PCI 128 Creative Labs card that use DirectX 7.
  3. Game will now run on PCs that do not have a sound card.
  4. More save game slots have been added.
  5. You can now create a shortcut to TOMB4.EXE on your desktop and save/load games.
  6. Some corruption issues in 32-bit mode have been fixed.


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Contact Technical Support

If you can’t find the answer to your problem in the information above, please get in touch with our Technical Support team – they’ll do everything they can to help
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