Support for The Nomad Soul
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FAQs
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Q: Why do I hear static or popping during the game? Q: What else could cause static or popping sound during the game? Q: I do not hear sound, even though my speakers are plugged in and operating? Q: I have a 3D accelerator and when I play the game, the system locks or the graphics are corrupted. What is the problem? A: Visit the 3D card manufacturer's web site or contact the card manufacturer, and install the latest DirectX 6.1 compatible drivers. Make SURE your card supports DirectX 6.1. If your card does not support DirectX 6.1, you will need to run in Software Mode. If your card only has 2 Mb of VRAM, you may also have to run in Software Mode.
You should obtain the latest WHQL certified drivers for the card and Install these drivers. If the problem persists, check that your Windows desktop is set at 16-bit color. Then disable any tweaks you may have to accelerate the video cards (if you overclock your card, it may become unstable). If the option to disable "mip-mapping" is present on the card's properties - please disable it. Q: Why do I hear static or popping during the game? A: Two things may cause this problem. You may simply have the volume set too loud. Double click on the speaker icon on your desktop and move the slider of the "Wave" and "Midi" volume to the half way point. There may also be a DMA conflict with your sound card and another device on your computer. To check this click on Start>Settings>Control panel>System. When you have System Properties displayed click on the Device Manager tab; if you see any '!' or red 'X's you have a conflict. You need to use the Windows Hardware Conflict Wizard to resolve the problem. If you cannot resolve the problem or you are unsure how to fix this problem, you will need to contact your computer manufacturer.
Q: What else could cause static or popping sound during the game? A: The possible cause for popping, static, or even no sound is that your sound card does not fully support DirectX 6.1. `The Nomad Soul` requires a sound card that fully supports DirectX 6.1 or later. You will need to contact your computer or sound card manufacturer for assistance in acquiring and install new drivers.
Note: there are some sound cards that do not have drivers that are compatible with DirectX 6.1 at this time. If that is the case please use the suggestions provided above to diminish the problems with static or popping noises. Q: I do not hear sound, even though my speakers are plugged in and operating? A: Verify in Windows that the sound card volume is up to mid-level for all sound reproduction. (Click on the volume system tray icon) Next, in the Control Panel, click on Multimedia and verify that your sound card is active and the PREFERRED device for playback. Finally, check the SYSTEM control panel and verify NO conflicts with the soundcard are present. INSTALL the latest drivers for your soundcard.
Q: The video files stutter when the play, the CD spins up for a long time, or the game installation takes a very long time. A: Certain CD-ROM models (usually IDE 32X or 40X) have lesser seek and data transfer rates when transferring data. This is usually a limitation of the CD-ROM drive. You can also verify that the CD-ROM has enough Windows cache (at least 1MB), your are using the latest drivers or correct CD Drivers for your model, and that you are not running the CD-ROM in compatibility mode. Also, enable DMA support (if available) for the CD-ROM in Device Manager. Finally, make sure you have the CD-ROM connected directly to the second IDE controller on your motherboard and not as a slave with your CD-ROM drive.
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Troubleshooting
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Sorry – there is currently no Troubleshooting information available for The Nomad Soul |
Support Downloads
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Sorry there are currently no Downloads available for The Nomad Soul |
Contact Technical Support
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If you can’t find the answer to your problem in the information above, please get in touch with our Technical Support team – they’ll do everything they can to help |
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