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Support for Rainbow Six 3 - Raven Shield

Please read this Support information carefully before contacting us for further help
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FAQs

Q: When I try to launch the game I get the following error:"Debugger detected - please close it down and restart. Windows NT users: Please note that having the WinIce/SoftIce service installed means that you are running a debugger." I do not believe I am running a debugger. What could be the problem?



Q: When I try to launch the game I get the following error:"Debugger detected - please close it down and restart. Windows NT users: Please note that having the WinIce/SoftIce service installed means that you are running a debugger." I do not believe I am running a debugger. What could be the problem?
A: This error is caused by DivX 5.1. The issue you have mentioned is a bug in this release of the DivX codec. The codec is actually what`s showing the error, and shutting down Blaze Media Pro because it is erroneously detecting the software as a debugger. You can resolve the issue by updating to DivX 5.1.1 at the DivX website and you will no longer have this problem. If you do still have any problems please contact Technical Support.

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Troubleshooting

Single Player Notes
 
If you load a plan in campaign mode which uses a dead or wounded operative, that operative is automatically replace by the next available operative in the same specialty. This occurs when loading all plans, even those saved by players.

 
Multiplayer Notes

Creating a server

In the Time Between Rounds option, you can put the "-" character so that all players need to click ready for the round to start.


Joining a server from the command prompt

To join a server from the command prompt by specifying the IP address, switch to the system directory inside the Raven Shield directory and use the following command:

ravenshield.exe -ip=##.#.#.###


To join a server from the command promt by specifiying the IP address and port, switch to the system directory inside the Raven Shield directory and use the following command:

ravenshield.exe -ip=##.#.#.###:####


If you join a locked server from the command prompt a pop-up message will appear asking for a password or you can switch to the system directory inside the Raven Shield directory and use the following command:

ravenshield.exe -ip=##.#.#.###:#### -pwd=PASSWORD


Cooperative mode

Unlike Adversarial mode, servers do not automatically restart when a second player joins them. Instead the first player is allowed to continue playing against the computer. An administrator can restart the round using the following command:

restartround


Maximum Number of Terrorists

In the Create Server Screen, the maximum number of terrorists allowed in cooperative games is limited to 25. If you have a powerful machine you can actually play against more terrorists by altering the server.ini file. To do so open the server.ini file located in the system directory of the game. Locate nbterro and set it equal to any number up to 40.

nbterro=40

If you set this number over 25 and do not have a powerful machine you may experience considerable lag.


Recommended Maximum number of Players by Server Connection Type

Because not all connection types have the same upload bandwidth, the maximumnumber of players you can host on a server depends on your connection type.
Below are the recommended maximum numbers of players for servers based on their connection type.

T1 and More - 16 players without any problems

Cable/ ADSL - Some Cable/ADSL providers purposefully limit upload bandwidth.
If your provider does this you can host a maximum of approximately 8 players.
Known problems if you host more than 8 players are Lag and Trigger Delay (slight delays when opening doors, manipulating bombs, and the like). If your Cable/ADSL provider does not limit your upload bandwidth you can host games containing more than 8 players.

In order to get optimal server performance on Cable/ADSL servers, be sure to set your connection speed to Cable/ADSL in the Multiplayer screen of the Options menu.

The average upload rate for a T1 server is around 500 bytes/sec per player, and for Cable/ADSL it is around 125 bytes/sec per player. Thus, a T1 server hosting 16 players has to send 16 times 500 bytes to each player, which ends up to a maximum of 128 Kb/sec (500 bytes X 16 players X 16 players) if all players are currently visible to each other.

Here are a few examples of the possible maximum upload rates:

Hosting 16 players
T1/T3 (500 bytes per player) = 128K max upload
Cable (125 bytes per player) = 32K max upload

Hosting 8 players
T1/T3 (500 bytes per player) = 32K max upload
Cable (125 bytes per player) = 8K max upload

Hosting 4 players
T1/T3 (500 bytes per player) = 8K max upload
Cable (125 bytes per player) = 2K max upload

Note: In cooperative mode, terrorists, hostages and A.I. back-ups count as players.


Change the Uniforms for Adversarial and Cooperative Servers

In the Maps folder within the Raven Shield install folder are .ini files for every map in the game. At the bottom of these files are sections where you can change the default uniforms for each multiplayer game mode. To change the uniform for a mode simply edit the text after green= and/or red= the desired uniform.

For example:
;Team Survival
SkinsPerGameTypes=(package=R6Game,type=R6TeamDeathMatchGame, greenPackage=R6Characters,green=R6RainbowMediumBlue, redPackage=R6Characters,red=R6RainbowMediumDesertCamo)


Banning Players from a Server

Administrators can ban/lock out troublesome players from their servers by entering one of the following commands in the console:

ban
banid

To unban someone the server must edit the ravenshield.ini file located in their System directory. Scroll to the bottom of the file and find the following header:

[Engine.AccessControl]

Under this header is a list of all the IP addresses currently banned. To unban someone simply remove thier IP address from the list. Change it from:

IPPolicies[0]=###.###.###.###

To:

IPPolicies[0]=

 
Known Issues

Installing video drivers

If you experience any graphical problems, please install the latest video drivers available for your video card. Links to the most popular video cards manufacturers are available at the bottom of this document.


Installing sound drivers

If you experience any sound problems, please install the latest sound drivers available for your sound card. Links to the most popular sound cards manufacturers are available at the bottom of this document.


Installing DirectX

Raven Shield needs DirectX 8.1b to run properly. To get the latest version of DirectX, please visit the Microsoft Download Center.


Alt-Tab and Alt-Enter

Using Alt-Tab to minimize the game and Alt-Enter to play in window mode is not supported by Raven Shield. Although they may occasionally work fine, there are many known problems that can occur. Use them at your own risk.


3D Antialiasing Settings of your Video Card

By default this option is set to "Allow applications to control the antialiasing mode". If you select the "Manually select the antialiasing mode" option, the game and/or your PC may crash.


Mouse Focus Changing to Other Programs

If you mouse occasionally changes focus to other applications, make sure that these applications are not set to "Always on top." This may include the taskbar.


Long Waits to Join a Server

If you try to join a server and experience a long wait, the game may be automatically downloading a modifed map from the server. Depending on your connection this could take considerable time. If you want to abort the download, open the console by pressing the ~ key (default key) and type "quit". This will close the game, forcing you to restart it.


Driver Problems

The vast majority of problems that you are likely to encounter are probably related to drivers that allow the game to make optimum use of your systems resources. In particular, video games are most influenced by Microsoft's DirectX drivers, which are responsible for various aspects of your system including: video, sound, controller input, 3D graphic functions, CD-ROM access and other functions. If you do experience problems, always ensure that you are using the latest drivers for these devices, and that your DirectX installation shows these devices as being certified (with DXDIAG).


CD-ROM Problems

Make sure that the CD-ROM disc is in the correct drive, with the label facing upwards. The CD-ROM disc must be in the drive to install or run the game. If you have two CD-ROM drives, the CD must be placed in the drive whose drive letter comes alphabetically first for the game to work.
Ensure that the CD-ROM disc is free from any markings or scratches which may interfere with normal operation. If the disc requires cleaning, gently wipe the surface with a dry, non-abrasive cloth.
 

Sound Problems

Make sure that your speakers or headphones are plugged into the correct socket, and that the volume control is at an appropriate level. If you are using powered speakers, ensure that the power is on. If you continue to experience problems, ensure that the Volume Control taskbar icon (depicted by a small yellow speaker) is present. Double-clicking this icon will open the Volume Control window. Make sure that the Wave and Master Volume controls are set at an appropriate level and that the Mute feature is not enabled.



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Support Downloads

Download1.0 - 1.60 Update (28.30Mb)

Fixes

v1.60

Enhanced support for Iron Wrath and future mission packs.

* Vote Next Map
It is now possible for a player to propose a change of map by using the new command line VoteNextMap command. Players vote using F3. If more than half of the players vote YES, the servers will automatically change map.

* New Reticules
Reticules without a First person weapon are similar to those used in Rogue Spear. Reason is that it should've been always like this.

* Improvements to the Automated Patching System New skin makes it easier to locate information. Better routing and selection of download server.

* ESRB Notice
New notice added before connecting to a multiplayer game. This was done to conform to the ESRB rules.
The message is only displayed in North America.

* Restriction Kit
Fixed a problem preventing individual selection of restriction kits in some circumstances.

* Fixed Crash
Fixed a crash that occured occasionally at the end of a coop multiplayer game, after a mission was completed.


v1.56
Locked the debug commands that were left unlocked in the previous patch.


v1.55
Looping sound fix: fixes a sound looping problem introduced in 1.54 that could, in certain circumstances, cause the game to crash.
 

v1.54
Enhances support for Athena Sword and future mission packs.

 
v1.53
New fully integrated update system to help keep your game up-to-date.

Now supports adding custom operatives (player made) to the game.

Improvements for supporting for Athena Sword and future mission packs.

Many small bug fixes

You may notice these fixes are the same as in 1.52, which is true. However, 1.53 aims to resolve the wall-peek issue entirely, as well as fix the issues the users of the OEM discs have been having.

 
v1.41 and Punkbuster

PunkBuster
Starting with this patch, Raven Shield supports the PunkBuster anti-cheat software from Even Balance, Inc. The use and installation of PunkBuster is optional; PunkBuster will be available as a separate install. Please note that PunkBuster is only available in English, but don't worry, it is compatible with Raven Shield 1.4.1 and up in any language.

GameSpy Arcade
This should have been mentioned in the release notes for patch 1.4. Raven Shield was already compatible with The All-Seeing Eye game service and is now also compatible with the GameSpy Arcade gaming service.

Translation Fixes
The previous Italian, German, Spanish, and French patches inadvertently introduced some minor translation errors where some texts were displayed in English instead of the game's language. They have been fixed.

Immediate Firing Animation Toggle
In response to the massive feedback, positive and negative, received from the players concerning the trigger lag, a toggle was added to make it optional. The new toggle, called "Immediate Firing Animation", lets the player select when the firing animation will be played: Immediately when the mouse button is pressed, or when the server confirms that a bullet has been fired. Please note that this animation is only cosmetic.

Custom Mission Maps
Patch 1.4 introduced a bug, making it impossible to play previously unlocked maps in Custom Game mode. This has been fixed.

Memory Leak
Patch 1.4 introduced a small memory leak each time a new map is started. When this small leak accumulates for many hours on dedicated servers, it can grow large enough to cause system slow-downs or crashes. The leak has been fixed.

Also note:

If you join a game through The All Seeing Eye (ASE) game service and you press the ESC key during the introductory video playback, Raven Shield will crash.

Workaround: If you don't want to wait for the introductory videos to end when joining a game on The All Seeing Eye (ASE), you can rename your video directory to something else. Doing so will prevent the logo intro videos and the spinning RAINBOW in the map loadin menu from being played. Don't forget to rename it to its original name if you want to play a single player campaign.

If you try to join a game through The All Seeing Eye game service (ASE), you need to have PunkBuster Installed and Activated whether the server you are joining has PunkBuster activated or not. To activate PB, go in the option menu.

If you join a game through a game service (UBI.com, ASE or GSA) you won't get any early messages concerning PunkBuster activation/inactivation. PunkBuster will handled it directly at the start of the game. Make sure to have your PK activated in your option menu to avoid being kicked out.When not using a game service to join a server, Raven Shield will give you the incompatibility messages before you can join.


Installing Punkbuster

In order to properly run Punkbuster on your server, first you need to have RavenShield 1.41 or higher and PunkBuster for RavenShield installed on the computer.

To enable PunkBuster on a stand-alone server, you will have to log onto as an admin and activate it with the following command:
admin pb_sv_enable.

To turn it off you have to issue the following command:
admin pb_sv_disable

If you want to run more that one stand-alone server on the same computer (although it is not recommended) you will need to use a different ravenshield.ini file per server.

i.e.
ucc server -ini=RavenShield1.ini
ucc server -ini=RavenShield2.ini
etc

Also PunkBuster needs to keep some info for each server running. So you need to create a few folders in the RavenShield folder and name them something like pb1, pb2 etc...
and in each ravenshield.ini file we will need to add a new line.

Under [Engine.User]
fs_homepath=..\pb1
in RavenShield1.ini

and

fs_homepath=..\pb2
in RavenShield2.ini
etc for each server you want to run.


v1.40

*FEATURE CHANGE*

CurrentServerFile is no longer an option in the RavenShield.ini file.

Consequently, you can specify which config server file you want to run by passing the parameter -SERVERCFG= without the < >,
for example:
ucc server -SERVERCFG=server2.ini


Bug Fixes

Sometimes, after throwing a grenade, players stay stuck in the throwing motion. This is being fixed.

Getting stuck on a ladder...being fixed.

It was possible to change the camera pitch while in-between round menus. This has been fixed.

Some players would not revert to the "not ready" state when a round was restarted. Also when an admin changed some settings in the server options while a player was set as "ready" the server would reload and everyone would reset to "not ready" but the checkbox in the GUI would still be checked. This is fixed.

The TK penalty box was not displayed if the console (or chat, map, etc) was open. This should no longer happen. Note that the console should automatically close.

Zoom mode became messed up when switching from operative to operative with zoom on. Zoom mode should no longer get messed up.

In the "Tab Menu", after a selection has been made (Play/Spectator/Green Team/Red Team), a player couldn't press Tab to return to the menu screen.

If a player played a round with CMAGS and then the CMAG were restricted between two rounds, the player would have kept his CMAGs. This has been fixed.

When an administrator crashed, killed his client, or lost connection while in the server options or kit restriction screens, the pre-round countdown would stay paused indefinitely. This is now fixed and the countdown should resume as soon the server detects disconnection.

When the sound volume is set to zero, the sounds are not played anymore. This may help speed the game on slower computers if the player is willing to sacrifice sounds for overall performance. Fixed some message pop-up boxes that would either freeze specific menus or the game as a whole.

Fixed a few incorrect messages.


General Improvements

Firing animation, sound and muzzle flash should now be completely synchronized with trigger pull. Additionally, the network code for firing bullets has been reworked and less information is now sent for each bullet fired. This will hopefully result in a performance improvement in heavy firefights in restricted bandwidth situations.

We're introducing a spam filter which is configurable in the server.ini and supports a voting option. The following is a description of the new variables in the server.ini to configure the spam filter:
SpamThreshold (default value = 5): If you use "say" or "teamsay" three (3) times inside the SpamThreshold period (5 seconds), the chat on your client will be disabled for a while.

ChatLockDuration (default value = 15): Duration of the chat lockdown if you trigger the SpamThreshold.

VoteBroadcastMaxFrequency (default value = 15 seconds): If you vote (to kick a player) more than once inside the VoteBroadcastMaxFrequency (15 seconds), additional messages won't be sent to the other players to inform them of your choice.

We tweaked the silenced weapon damage to hopefully make the silencer a real option in Raven Shield. Silenced weapons should now do a minimum of 50% of the damage their noisy counterparts do. Additionally, the silenced SPP pistol should now be even more "silent".

Drawing tool is now accessible between rounds.

Players will now automatically switch to their primary weapon when they've thrown their last grenade.

Two buttons have been added to change the map order in the "Create Server" menu. The admin now has the ability to change/add/clear the game password without needing to restart the server. The commands are: lockserver true newpassword (this will set or change the password to newpassword). lockserver false (this will clear the password).


FEATURE CHANGE:

CurrentServerFile is no longer an option in the RavenShield.ini file Consequently, you can specify which config server file you want to run by passing the parameter -SERVERCFG= without the < >, for example
ucc server -SERVERCFG=server2.ini
 

v1.31

This patch fixes a server crash during countdown due to armpatch files being uploaded/downloaded.


v1.3

Highlights of patch 1.3 include optimizations to prevent frame-rate drop during firefights and a new ban system that allows hosts to ban ubi.com Rainbow Six 3 IDs instead of player IPs.
 

Details

Optimization to prevent frame rate drop during firefights: We now only spawn one non-visible impacts out of 16. This reduces the number of decals and the number of particles/wall effects. Also, first-person weapons are no longer affected by projectors.

Fixed map download: There's now a visual effect related to downloading the map. Map files are saved to a temporary folder and allow you to play immediately after downloading.

Server restrictions now work correctly for high capacity magazines, demolition kits, electronic kits, lock pick kits, and gas masks.

Name change restrictions: To prevent people from giving away enemy positions by changing their name, the Name and Setname functions only allow one change every 60 seconds.

Ban system: Implemented a new ban system linked to CD-Key. When a host bans a player, the ubi.com ID number of the banned player appears on the player banlist.ini. This player may no longer join the server. To un-ban a player, the host needs to delete the appropriate player number. If you would like to know your ubi.com ID use the command "myid" in the console. This ID number will also be listed in the ravenshield.ini file.

Sound bug: Fixed a sound bug that makes the editor crash when you convert stereo sound to mono.

All-Seeing Eye: ASE is now officially supported by RVS.

 
TOM CLANCY'S RAINBOW SIX 3: RAVEN SHIELD & ATHENA SWORD SERVER SET-UP

To be able to run Raven Shield and Athena Sword Stand alone servers at the same time from the same computers, you need to follow these steps carefully.

If you do not have a full version Stand Alone Server on your computer, you need to download it at the following link: http://www.mastertronic.com/support_ravenshield.asp

Once you have the full version of the Stand Alone server, you then need to update it to version 1.54 using the 1.54 SA Server Update file.

For the Stand Alone Server for Athena Sword, you need to update the Raven Shield Stand Alone Server to 1.54 using the 1.54 SA Server Update file, and you also need to update it using the Athena Sword Stand Alone Update 1.00 file. This will enable you to run Raven Shield or Athena Sword Stand alone servers from the same SA package.


HOW TO START AN ATHENA SWORD SERVER FROM THE STAND ALONE SERVER PACKAGE

Open the windows command prompt.
Find the Stand Alone system's folder.
Type in the following command line: ucc server -mod=AthenaSword
*This will use the default server settings that can be found in the Mods\AthenaSword\System\ServerAthenaSword.ini.
You can also use the following command:
ucc server -mod=AthenaSword -servercfg=[Insert your server file name here] The default location for ini files is the Raven Shield's system folder.
e.g. ucc server -mod=AthenaSword -servercfg=MyAthenaSwordCfg.ini
will load MyAthenaSwordCfg.ini from the Raven Shield's system folder.
ucc server -mod=AthenaSword -servercfg=..\Mods\AthenaSword\ System\MyAthenaSwordCfg.ini will load MyAthenaSwordCfg.ini from the Athena Sword's system folder.

 
HOW TO RUN MULTIPLE ATHENA SWORD SERVERS FROM THE SAME COMPUTER

First off, you need to create as many ravenshield.ini files as you need servers. e.g.: ravenshield1.ini... ravenshield2.ini...
ravenshield3.ini... ,etc...

Then you need to create separate server.ini files for your Athena Sword servers.
e.g.: AthenaSwordserver1.ini... AthenaSwordserver2.ini...
AthenaSwordserver3.ini... ,etc...
*These files should stay in the Athena Sword's system folder.

To start your Athena Sword servers, you just need to use the following command line:

For the first server:
ucc server -mod=athenasword -ini=RavenShield1.ini -servercfg=..
\Mods\AthenaSword\System\ServerAthenaSword1.ini

For the second server:
ucc server -mod=athenasword -ini=RavenShield2.ini -servercfg=..
\Mods\AthenaSword\System\ServerAthenaSword2.ini

And so on, and so forth...

 
RUNNING ATHENA SWORD SERVERS AND RAVEN SHIELD SERVERS FROM THE SAME COMPUTER AT THE SAME TIME

It is possible to run multiple servers of Athena Sword and Raven Shield (with or without Punkbuster) at the same time from the same computer following these steps.

First off, make sure that you have the 1.54 SA Server Update, the Athena Sword Stand Alone Update 1.00 and Punkbuster for Stand Alone Servers.

In the root SA folder, you need to create as many folders as Servers you will want running (Raven Shield and Athena Sword). The reason for this is to be able to have Punkbuster enabled, or at least give it the possibility of being enabled on all servers. Name each folder to a different name.

Example: PB1 and PB2

Now, in the Raven Shield system's folder, you need to create as many ravenshield.ini files as the number of servers you want running.

Example: ravenshield.ini and ravenshieldAS.ini

In each .ini file that you created, you need to find the following Header: [Engine.User] Once found, add the following line to it: fs_homepath=..\[name of folder you created in the system's folder]

Example for ravenshield.ini file
[Engine.User]
ProfilesPath=..\Save\Profiles
fs_homepath=..\PB1

Example for ravenshieldAS.ini file
[Engine.User]
ProfilesPath=..\Save\Profiles
fs_homepath=..\PB2

Once this is done, you can start your servers using the known command lines in the command prompt.


Example for the Raven Shield server:
ucc server -ini=RavenShield1.ini -servercfg=ServerRavenShield.ini

Example for the Athena Sword server:
ucc server -mod=athenasword -ini=RavenShield3.ini
-servercfg=..\Mods\AthenaSword\System\ServerAthenaSword1.ini

You should now have a Raven Shield Server and an Athena Sword Server running at the same time on your computer. Both are also Punkbuster Ready, which means you can enable PB from the console once in the server.


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Contact Technical Support

If you can’t find the answer to your problem in the information above, please get in touch with our Technical Support team – they’ll do everything they can to help
Contact Technical Support



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