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Support for Worms Forts: Under Siege

Please read this Support information carefully before contacting us for further help

FAQs

Troubleshooting

Downloads

FAQs

Q: Installation Issues

Q: Game Issues

Q: Graphics Issues

Q: Sound Issues

Q: Control Issues

Q: Fortnet/Network Issues

Q: Installation Issues

A: Why won't the game install and play on Windows 95, Me or Windows NT?
Worms Forts has been developed specifically for Windows 98/2000/XP. It is not recommended to attempt an installation under Windows 95/Me/NT as they are not supported.
Whilst the game may work this is dependent on software and hardware requirements and cannot be fully guaranteed.

Is it possible to install and play on Windows XP 64-Bit Edition?
Whilst the game should install and run under this particular platform it has not been extensively tested within it. We cannot guarantee usage within this particular environment.

Why do I get an 'Incompatible Version of RPC Stub' error during installation?
This problem may be related to an incompatible DLL version being detected on your system. Check the Support section of the Macrovision (formerly InstallShield) website for further information and solutions to this particular problem.

Q: Game Issues

A: Why do I get a 'Please insert the Worms Forts CD ROM' message when playing?
Please ensure that you have the disc correctly inserted and accessible within your system. If your system has more than one CD-ROM drive installed insert the disc in the other drive and re-run the game.

Alternatively it may be a possibility that there is a drive incompatibility with the SafeDisc copy protection utilised by Worms Forts. Please consult the section on SafeDisc compatibility for further advice if you feel that this may be the cause of your problem.

I am trying to play and I receive a 'VXD' error, why is this happening?
If launch problems occur with virtual drivers (VXD's) it may relate to the following.

- Your primary hard disk may be low on free space.
- If a device related error occurs you may require a specific driver update.

Is it possible to create and use my own individual worm skins/clothes?
It is not possible to do this within the game. A range of hats are selectable however.

Is it possible to create and use my own customised gravestones?
It is not possible to do this within the game. A range of gravestones are selectable however.

I want to enable blood effects, is this possible?
An option to enable blood effects is not available, nor are there any plans to implement such.

Is it possible to perform a replay of a shot within the game?
Worms Forts will automatically award a replay for shots that inflict a significant amount of damage. It is however not possible to manually perform this particular function.

I am having problems completing missions and challenges, any hints at all?
Hints, tips or game walkthrough guides are not within this FAQ as it primarily covers technical information. Please refer to the official Worms Forts website for play assistance.

I want to unlock more items, are there any cheats available for the game?
There are no cheats available for the game and all locked items must be earned through successful completion. Even if there were cheats we wouldn't really want to spoil the game, do you honestly think we'd tell you them?

When I play the game it will crash when FMV is played, how can I solve this?
If you have background programs running, there may be conflicts when an FMV sequence is played. It is recommended that you close all other PC programs prior to playing the game. It is also recommended to update your video card drivers and use only official video codec files within your system. If third party video codec packs are utilised you may experience problems with FMV playback.

Where is the bounce option for grenade type weapons?
A fixed level of bounce for these weapon types is incorporated into Worms Forts and adjustment of this particular effect is notpossible.

Why doesn't the landscape deform as in other versions of Worms?
This is restricted so that the landscape can be much larger than in Worms 3D. It is also prevented so that it remains possible to build forts on land within the game area. Fort buildings and wall structures are fully deformable however.

Why does the game fail to start when I access the game launcher?
In severely isolated cases this may be related to an incompatibility with the SafeDisc protection system that is incorporated within the game. Please note problems such as these are extremely rare, as this protection method is the one of the most compatible types available with majority of CD and DVD drives. If you feel that the problem may be related to a SafeDisc issue then please contact Macrovision directly via their website.

I have unlocked the American News Reader speech bank but why can't I select it?
After completing Mission 7 this speech bank is unlocked and listed within the Percentage Complete section. It is not currently possible to select this item from within the Team Setup screen and assign it to a team. This problem may be addressed in a future patch for PC.

Q: Graphics Issues

A: I am trying to play and the game returns straight back to the desktop, why?
Your video card possibly may not have enough memory. If you attempt to run the game with less than the minimum required amount of video memory (64Mb) you will experience problems. If this is not the case and your device has enough available video memory an update of your video card drivers may be required.

When I play the game it stutters and is running very slowly, why is this?
If the game runs very slowly this may be related to a number of causes.

Your video device is incompatible
Your video device or system does not meet minimum requirements
A video driver update may be required from your manufacturer
In game screen resolution may be set too high affecting performance.
Screen refresh rate is low and may require increasing.

Firstly check that your video device is compatible and that your system meets the minimum requirements. The next step is to update your video drivers, lower the in game resolution and increase your screen refresh rate accordingly. Remember to check within your manufacturer documentation that your screen display is actually capable of displaying a higher refresh rate.

What video chipsets are supported?
Support for the following video chipsets has been incorporated and thoroughly tested for compatibility and stability during initial game development.

ATI Radeon Series
Matrox Parhelia Series
NVIDIA GeForce, GeForceFX and nForce Series

What video chipsets are unsupported?
Whilst some of the following video chipsets may work they have not been thoroughly tested during game development so we therefore cannot guarantee 100% compatibility.

3Dfx Voodoo Series - 3Dlabs Permedia, Oxygen and Wildcat Series
ATI Rage, Mobility and FireGL Series
Cirrus Logic CL Series
Intel integrated and I Series
Matrox G Series
NVIDIA TNT, GeForce Go, Quadro, Quadro FX and Quadro FX Go Series
PowerVR KYRO I and II Series
Rendition V Series
S3 Savage and Virge Series
SiS integrated and Xabre Series
Trident Blade and Cyberblade Series

How do I utilise extra features on my display device such as pixel shaders?
The game does not have any extra effects or detail options that are modifiable and all are enabled automatically.

How do I run the game in windowed mode?
Worms Forts is set to full screen rendering mode to ensure the game runs optimally on minimum specification systems. It is however possible to run in windowed mode if you so wish. In order to change the game from full screen to windowed mode the shortcut must be manually modified. Note that this option may be combined with manual resolution settings also.

Right click on desktop or start menu shortcut
Select Properties
Select Target:
At the end of line entry, add a space and type /win
Select OK
Run the game via the modified shortcut
Repeat this procedure and remove the amendment if you wish to restore default settings

How do I change the in-game resolution from 800x600 mode?
Worms Forts is set at this particular resolution to ensure the game runs optimally on minimum specification systems. It is however possible to increase the resolution if you so wish.
In order to change the game from the default 800x600 resolution the shortcut must be manually modified. Note that this option may be combined with the manual windowed mode settings also.

Right click on desktop or start menu shortcut
Select Properties
Select Target:
At the end of line entry, add a space and type preferred resolution such as /RES=1024x768
Select OK
Run the game via the modified shortcut
Repeat this procedure and remove the amendment if you wish to restore default settings

How do I fix a blank screen problem when playing award movies?
Worms Forts movies may cause a problem with older video drivers and this blank screen issue can usually be rectified with an update. It is however possible to disable movies if you so wish.
In order to disable movies the shortcut must be manually modified. This may also be combined with resolution and windowed mode settings.

Right click on desktop or start menu shortcut
Select Properties
Select Target:
At the end of line entry, add a space and type /nomovies
Select OK
Run the game via the modified shortcut
Repeat this procedure and remove the amendment if you wish to restore default settings

Q: Sound Issues

A: The sound seems distorted when playing, why is this happening?
You may have reverb set to ON within your sound card settings, this may cause problems.

To disable the reverb option access Mixer or Volume in your system sound menu
Click WaveSynth or Synth section
Ensure that Reverb MUTE or Reverb OFF function is selected

Alternatively this could be related to poorly set bass and treble options.

To disable these options access Mixer or Volume in your system sound menu
Click Bass and / or Treble section
Ensure that settings are at a similar level or set to personal preference

If this fails to alleviate your problem or you do not have the options available then it might be sound driver related and an update may be required.

Is it possible to use my own background audio tracks within the game?
It is not possible to insert your own audio tracks into the game.

I want to use my own Worm voice speech samples, how do I achieve this?
It is not possible to insert your own Worm voice speech samples into the game.

How do I select Dolby Digital sound on the PC CD-ROM EU version?
Although the box inlay may indicate Dolby Digital support, this audio mode is unsupported.

Q: Control Issues

A: I wish to change my keyboard and mouse configuration, how do I achieve this?
It is possible to customise keyboard and mouse configuration through the control options for a preferred layout. The default layout is optimised for easy access and has been established from continuous feedback given during development of the game.

There is an option to use a 16 button PC joypad, how may I achieve this?
The best method in order to utilise a 16 button PC joypad for the game is to purchase one of the many commercially available Sony PlayStation Dual Shock pad adapters for your computer.
Similar controllers are also available for purchase. This feature was included during development primarily for the testing of pad configurations for console versions of the game.
It has been retained as an option for gamers who prefer control method as an alternative to a mouse / keyboard setup.

Why can't I move around the landscape in FPS view?
It is not possible to move in FPS (first person) view as this mode is designed and primarily used for general spotting and targeting only.

Using my mouse feels unresponsive, what could be the cause of this?
Refer to your mouse profiling software as you may have to increase the movement sensitivity level setting as it may possibly be defaulted to a low value.

Q: Fortnet/Network Issues

A: I can't seem to play on the Internet through a firewall, what is the problem?
You will not be able to play via the Internet if you cannot open access through a firewall as they are designed to protect a system and will prevent game data transfer. Please contact your network administrator or ISP and refer to port information below.

I can see other games on the network but can't connect, what is wrong?
Differing Worms Forts versions aren't fully compatible; the server will identify other games that have the same version of the game as you. Games that are utilising a different version will be shown in a different colour. It is essential that all intended participants are using the most up to date version of the game to ensure a successful level of connectivity.

White game name : Same game version
Red game name : Different game version
Grey game name : Connection prevention (such as firewall detection)

I wish to play via a direct or null modem connection, is it possible to do this?
There is no support for either direct modem or null modem play. Worms Forts can either be played on a single system (a Hot seat game), over a LAN or through Fortnet (via GameSpy).

What is the port information for Internet connections and firewalls?
If you are situated behind a firewall you must set up port forwarding for ports 10018 and 5910. Please consult your network administrator if you are unsure how to achieve this.

Why was I forced out of the game with a network error?
If a host quits or disconnects during a match, clients will quit back to the network lobby screen and may receive a network error. It is not possible to determine if a host quit or was disconnected through this particular error.

I've entered a game and there's no host, what happened?
In some cases it may be possible to join a GameSpy game just as the host quits or the game begins (due to network lag). If this occurs and you enter a game with no host, please exit back to the lobby and select another game.

Why am I having problem creating a nickname for GameSpy?
When logging in to GameSpy, your nickname should not contain spaces, quotation marks or underscores.

Why can't I log into GameSpy from two different locations simultaneously?
It is not possible to achieve this. You will be automatically disconnected if you attempt to login from a different location when already logged in elsewhere.

Why do I keep being thrown out of the staging room to the network lobby?
The Gamespy lobby and chat services both function through a firewall, but the game may be unable to make the required peer to peer connections once youve joined a game. In this case, after several attempts at connection your client will exit the staging room and return to the Network lobby screen. You cannot change the status of your ready light until a peer to peer connection has been made, which generally takes no longer than 10 seconds.

How can I prevent multiple clients accessing my hosted game?
To ensure only a fixed number of clients enter your GameSpy game you should use a password. The maximum number of players per game is not currently enforced via GameSpy.

Troubleshooting

Sorry – there is currently no Troubleshooting information available for Worms Forts: Under Siege

Support Downloads

Sorry there are currently no Downloads available for Worms Forts: Under Siege

Contact Technical Support

If you can’t find the answer to your problem in the information above, please get in touch with our Technical Support team – they’ll do everything they can to help

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