The vast majority of problems that you are likely to encounter are probably related to drivers that allow the game to make optimum use of your systems resources. In particular, video games are most influenced by Microsoft's DirectX drivers, which are responsible for various aspects of your system including: video, sound, controller input, 3D graphic functions, CD-ROM access and other functions. If you do experience problems, always ensure that you are using the latest drivers for these devices, and that your DirectX installation shows these devices as being certified (with DXDIAG).
Make sure that the CD-ROM disc is in the correct drive, with the label facing upwards. The CD-ROM disc must be in the drive to install or run the game. If you have two CD-ROM drives, the CD must be placed in the drive whose drive letter comes alphabetically first for the game to work.
Ensure that the CD-ROM disc is free from any markings or scratches which may interfere with normal operation. If the disc requires cleaning, gently wipe the surface with a dry, non-abrasive cloth.
Make sure that your speakers or headphones are plugged into the correct socket, and that the volume control is at an appropriate level. If you are using powered speakers, ensure that the power is on. If you continue to experience problems, ensure that the Volume Control taskbar icon (depicted by a small yellow speaker) is present. Double-clicking this icon will open the Volume Control window. Make sure that the Wave and Master Volume controls are set at an appropriate level and that the Mute feature is not enabled.